FAQ

Frequently Asked Questions

Q: Why can’t I see all of your products?

A: Products are displayed according to their pick-up locations. Each location has its own availability, so not all products will show up under every pick-up option. You can view all available locations here: https://greenstarfarm.com/locations. There is also a link at the bottom of every page on our website.

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Q: What if I want to cancel my subscription?

A: Cancellations or changes can be made directly by removing items from your subscription cart. This gives you full control over your orders without needing to email us.

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Q: How do I know if my eggs are fresh?

A: Many people use the “float test” to check egg freshness, but it’s not a perfect indicator. An egg that floats may still be good, and an egg that sinks may still be bad. What the float test actually measures is the size of the air cell that grows as an egg ages.

For best results, use water slightly warmer than the egg. Place the egg gently in the water:

• Sinks and lays flat: Very fresh.

• Sinks but stands upright: A few weeks old but usually still good.

• Floats: Older egg—crack it separately into a bowl to check.

The most reliable test is cracking the egg into a bowl. A good egg will have a yolk that holds its shape and whites that stay together. If the yolk is flat and watery, discard it.

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Q: What do you feed your animals?

A: Our animals are raised on pasture and supplemented with carefully chosen feed. For detailed information about our practices and feed, please visit our About page: https://greenstarfarm.com/about-our-farm.

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Q: What about pork, lamb, and goat bones?

A: All bones, offal, parts, and fat are offered as add-ons via the webstore.

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Q: Can I choose what cuts are in my share?

A: Unfortunately, all animals are cut the same way and shares are divided equally. Each share is the equivalent of one whole or half animal with standard cut-and-wrap, split over 12 months. For more flexibility, you may want to order individual cuts by the pound through our webstore.

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Q: What if I can’t pick up my share?

A: You can log into your subscription to skip a pick-up date. If you’d like to reschedule to another day, please email Sarah or send us a message through our contact page. Pick-up hours are Monday–Saturday, 10 am to 4 pm.

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Q: How can I get your products?

A:

• Direct from the farm: We sell our products once per month through our online store, with pick-ups and deliveries starting the last Thursday of each month.

• Through the FEED Bin program: Eggs, chicken, and ground pork are available weekly.

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Q: What if there’s a PG&E PSPS event during a CSA week?

A: Don’t worry—we can hold your share in our walk-in freezer, which is backed up by a generator. We’ll schedule a special pick-up once power is restored and fire threats are cleared.

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Q: Even a half share is too much for me. Can I split them?

A: Unfortunately, there is no option for smaller than a half share. All animals are cut and shares divided equally. However, all products are also available individually by the pound through our webstore.

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Q: Where do you slaughter your meat?

A: All of our poultry is processed and packaged at Squab Producers of California. Pork, lamb, and goat are harvested and packaged at North Bay Butchers in Petaluma, CA.

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Q: Where are your animals cut and wrapped?

A: After slaughter at USDA humane facilities, our carcasses are sent to a USDA-inspected cut-and-wrap facility. At this time, we use North Bay Butchers in Petaluma, CA. Our preferred USDA smokehouse is Roundman’s Smokehouse in Fort Bragg, CA.