Frequently Asked Questions
Frequently Asked Questions
Q: Why can’t I see all of your products?
A: Products are displayed according to their pick-up locations. Each location has its own availability, so not all products will show up under every pick-up option. You can view all available locations here: https://greenstarfarm.com/locations. There is also a link at the bottom of every page on our website.
⸻
Q: What if I want to cancel my subscription?
A: Cancellations or changes can be made directly by removing items from your subscription cart. This gives you full control over your orders without needing to email us.
⸻
Q: Do you sell eggs?
A: No, we do not.
A Change at Green Star Farm
Green Star Farm began with eggs and pastured chicken. For many years our hens were the heart of the farm, and the CSEgg program has been a part of our work since 2008. Raising laying hens on pasture taught us a tremendous amount about animal husbandry, land stewardship, and what it means to feed our community.
After much thought and discussion, we have decided it is time to simplify our operation.
Farming is always a balance between the needs of the land, the animals, and the people doing the work. At this stage of life it has become clear that focusing our energy on fewer enterprises will allow us to care better for the farm and for our family.
Effective March 14, 2026, Green Star Farm will no longer be raising pastured eggs.
This was not an easy decision. Our hens and egg customers have been a part of the farm for nearly two decades, and we are deeply grateful to everyone who supported the CSEgg program over the years.
In addition, we will be concluding our pastured meat chicken program after August 29, 2026.
While this change comes with a lot of nostalgia, it also brings a sense of relief and clarity about the future of the farm.
⸻
Q: What do you feed your animals?
A: Our animals are raised on pasture and supplemented with carefully chosen feed. For detailed information about our practices and feed, please visit our About page: https://greenstarfarm.com/about-our-farm.
⸻
Q: What about pork, lamb, and goat bones?
A: All bones, offal, parts, and fat are offered as add-ons via the webstore.
⸻
Q: Can I choose what cuts are in my share?
A: Unfortunately, all animals are cut the same way and shares are divided equally. Each share is the equivalent of one whole or half animal with standard cut-and-wrap, split over 12 months. For more flexibility, you may want to order individual cuts by the pound through our webstore.
⸻
Q: What if I can’t pick up my share?
A: You can log into your subscription to skip a pick-up date. If you’d like to reschedule to another day, please email Sarah or send us a message through our contact page. Pick-up hours are Monday–Saturday, 10 am to 4 pm.
⸻
Q: How can I get your products?
A:
• Direct from the farm: We sell our products once per month through our online store, with pick-ups and deliveries starting the last Thursday of each month.
• Through the FEED Bin program: Ground pork, lamb, and goat are available weekly.
⸻
Q: What if there’s a PG&E PSPS event during a CSA week?
A: Don’t worry—we can hold your share in our walk-in freezer, which is backed up by a generator. We’ll schedule a special pick-up once power is restored and fire threats are cleared.
⸻
Q: Even a half share is too much for me. Can I split them?
A: Unfortunately, there is no option for smaller than a half share. All animals are cut and shares divided equally. However, all products are also available individually by the pound through our webstore.
⸻
Q: Where do you slaughter your meat?
A: All of our poultry is processed and packaged at Squab Producers of California. Pork, lamb, and goat are harvested and packaged at North Bay Butchers in Petaluma, CA.
⸻
Q: Where are your animals cut and wrapped?
A: After slaughter at USDA humane facilities, our carcasses are sent to a USDA-inspected cut-and-wrap facility. At this time, we use North Bay Butchers in Petaluma, CA. Our preferred USDA smokehouse is Roundman’s Smokehouse in Fort Bragg, CA.